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πŸ•’ Support hours: Mon–Sat 10:00–19:00

Refund Policy

Last updated: March 3, 2026

We aim to keep refunds clear and fair.

Eligible refunds

  • βœ“
    If you paid but service was not delivered.
  • βœ“
    If a booking is canceled before work begins (subject to payment processor fees).

Not eligible

  • βœ“
    Work already completed and documented.
  • βœ“
    Issues caused by third-party restrictions outside our control after reasonable attempts.

How to request

Email support@secureshield.site with your invoice/receipt and details.